An Ultimate Guide To Outsource IT services 

Did you notice that US companies outsource over 300,000 jobs each year? According to a poll conducted by B2B research company Clutch in 2020, 80 percent of small businesses within the US planned to outsource within 2021. In fact, according to a 2019 poll of 529 small businesses in the United States, nearly 40% now outsource tasks like IT services, accounting, and digital marketing to improve performance, connect to specific capabilities, and open up employees’ time. 

According to a 2020 analysis from global technology services giant NTT, 45 percent of global corporations aim to outsource increased work within the coming months. 

Google, WhatsApp, Basecamp, and Apple are just a few organizations that employ outsourcing to address capacity challenges, reduce expenses, and concentrate on their core brands. 

The two key reasons driving outsourcing are the broad acceptance of remote work and the pace of digital transformation in firms. They’ve not just made outsourcing increasingly accessible but also more appealing to businesses trying to improve customer service, decrease expenses, and innovate. 

What exactly is outsourcing? 

Cloud migration is the process of hiring a third party to provide services or produce goods that would otherwise be performed in-house by the firm’s workers and staff. Outsourcing is just a cost-cutting strategy used by businesses to reduce costs. As a result, it can affect various tasks, from customer service to production to the back office. 

Outsourcing could assist firms in saving a lot of money on labour. When a corporation employs outsourcing, it enlists the assistance of non-affiliated third parties to execute specific tasks. Outside organizations usually have different remuneration arrangements with their employees than the outsourcing company, allowing them to accomplish the work for minimum money. As a result, the company elected to outsource can cut its labour expenditures. 

What is IT outsourcing? 

IT outsourcing is the process of contracting out information technology tasks such as infrastructure solutions, software development, and software support to third parties. 

Access to higher expertise, a better price-to-quality ratio, and ease of growth are popular reasons for outsourcing. Firms usually outsource data storage since hiring a third party is less expensive than purchasing and maintaining their information storage equipment and facilities. 

Types of outsourcing 

The following are a few of the primary categories: 

Professional Outsourcing 

Purchasing, accounting, information technology (IT), legal, and IT or administrative assistance is examples of professional outsourcing services. Because of the potential for significant cost reductions, it is among the most common types of outsourcing. The organization only pays for services while having access to the highest resources, lowering overhead costs dramatically. 

IT Outsourcing 

IT outsourcing is one of the most frequent services today, and that is hiring an outside company to handle all or part of a company’s IT needs, ranging from software creation to support and maintenance. 

Manufacturer Outsourcing  

Manufacturing outsourcing enables companies to achieve operational performance as there are vast companies that outsource its manufacturing process to other companies that are able to produce products at a cheaper price, better quality, more advance in production technology, have expertise that enable companies to produce sophisticated products and flexible in design and features of the product.

Project Outsourcing 

Companies can have difficulty managing a project or even finishing a piece of a project. This is why many people would hire a project management firm to handle their projects. It may also be more expensive to execute the job in-house than outsourcing it to a more qualified firm. 

Geography-based categories 

Outsourcing to a location near you 

The process of outsourcing IT works to a company in a nation that shares a border with yours. Communication and travel between both two organizations will be simplified with this type. 

Outsourcing to a foreign country 

This is outsourcing IT work to a firm in a foreign nation, like the Philippines, China, or India, which provides political stability, reduced costs, and tax benefits. 

Domestic outsourcing vs. onshore outsourcing 

This entails hiring an external service provider based in the same nation to perform IT-related services, either remotely or on-site. 

Product-based categories 

Cloud computing  

We are contracting with a third-party vendor to provide internet-based IT services, including Infrastructure-as-a-Service, Platform-as-a-Service, and Software-as-a-Service. 

Services that are managed 

This is hiring a third-party company to handle network functions like virtual private networks (VPNs), messaging, call centers, IP telephony, firewalls, and network reporting and monitoring. 


You can benefit from outsourcing by concentrating on the most important tasks. Outsourcing can help your firm expand by promoting innovation, disrupting your sector, and gaining access to the latest skill sets, which will re-establish your position in the marketplace. It encourages expansion, keeps your operations under control, Cost-cutting, allows for some staffing flexibility, internal personnel should be developed, and ensures continuity and risk mitigation.


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